Government Agencies and Useful Websites
The following list of websites provides a range of information that may be of assistance to you. There are also links to the various Ombudsman services, which may be able to assist you in the unfortunate event that you experience difficulties with various services.
USEFUL WEBSITES
- Department of Human Services â Includes Centrelink, Medicare and Child Support:
http://www.humanservices.gov.au/ - Australian Electoral Commission (AEC):
http://www.aec.gov.au/ - Australia.gov.au â Directory for government information and services:
http://www.australia.gov.au/ - Parliament of Australia:
http://www.aph.gov.au/ - Australian Taxation Office (ATO):
https://www.ato.gov.au/ - Department of Immigration and Border Protection â Includes citizenship and visa applications:
http://www.immi.gov.au/Pages/Welcome.aspx - Itâs an Honour â Australians celebrating Australians:
https://www.itsanhonour.gov.au/ - Legal Services Commission of South Australia â Free legal advice and information:
http://www.lsc.sa.gov.au/
OMBUDSMAN AND COMPLAINTS RESOLUTION SERVICES
- Commonwealth Ombudsman â for complaints related to Government Agencies and Departments, including Immigration, Law Enforcement and Taxation matters
http://www.ombudsman.gov.au/ - Postal Industry Ombudsman â for complaints regarding Australia Post and other registered postal operators
http://www.pio.gov.au/ - Telecommunications Industry Ombudsman â issues with mobile, internet and landline phone services
http://www.tio.com.au/ - Financial Ombudsman Service â investigates disputes with banks and insurance companies
http://www.fos.org.au/ - Fair Work Ombudsman â Pay disputes and working conditions
http://www.fairwork.gov.au/ - Credit and Investments Ombudsman â Disputes with non-bank credit providers
http://www.cosl.com.au/ - Private Health Insurance Ombudsman â Complaints about Private Health Insurance Providers
http://www.phio.org.au/ - Aviation Complaints â A âone-stop-shopâ that provides information on how to resolve grievances with aviation matters including aircraft noise and aviation security
http://www.aviationcomplaints.gov.au/ - Australian Health Practitioners Regulation Agency â Disputes related to the conduct of a registered health practitioner
https://www.ahpra.gov.au/
